Product Query Block

The Product Query block loops through products purchased in a Gravity Forms entry and displays them using Product Template blocks. This is essential for creating product lists in order confirmation emails.

Adding a Product Query Block

1. While editing your email template, click the “+” button to add a new block
2. Search for “Product Query” or find it in the “E-Commerce” category
3. Click to insert the block
4. Add a Product Template block inside to define how each product is displayed

How It Works

The Product Query block:

1. Retrieves all products from the current Gravity Forms entry
2. Loops through each product
3. Displays each product using the Product Template block you’ve configured
4. Shows all products in the order

Adding Product Templates

1. Click inside the Product Query block
2. Add a Product Template block
3. Inside the Product Template, add product information blocks:
   • Product Title
   • Product Quantity
   • Product Unit Price
   • Product Line Total
   • Product Description (if available)

Product Template Structure

A typical Product Template includes:

1. Product Title – Name of the product
2. Product Quantity – How many were ordered
3. Product Unit Price – Price per item
4. Product Line Total – Total for this product line

Best Practices

1. Complete Information: Include all relevant product information in your template
2. Consistent Layout: Use consistent layout for all products
3. Clear Formatting: Make product information easy to read
4. Styling: Style the Product Template to match your email design

Troubleshooting

Products Not Displaying

• Verify that the entry contains products
• Check that a Product Template block is added inside the Product Query
• Ensure the Gravity Forms integration is properly configured
• Verify that dynamic data is enabled with a form entry selected

Product Information Missing

• Ensure product information blocks are added inside the Product Template
• Check that products have the required information (name, price, quantity)
• Verify the form entry contains product data

Template Not Rendering

• Ensure Product Template block is properly nested inside Product Query
• Check that product blocks are inside the Product Template
• Test with actual form entry data